Community Moderation
Contact us for custom pricing
Basic moderation
- Community moderation: immediate access to 1 crypto-native wizard to support your community channels for 40 hours per week.
- Custom scheduling: select your preferred timezone and get assigned a moderator that fits your needs.
- Flexible custom contract: work with us individually on a price point and contract term that fits your needs.
Advanced moderation
- Community moderation: immediate access to 3 crypto-native wizards to support your community channels for 40 hours per week.
- Custom scheduling: select your preferred timezone and get assigned a moderator that fits your needs.
- Flexible custom contract: work with us individually on a price point and contract term that fits your needs.
Merlin moderation
- Community moderation: immediate access to 5 or more crypto-native wizards to support your community channels for 40 hours per week.
- Custom scheduling: select your preferred timezone and get assigned a moderator that fits your needs.
- Flexible custom contract: work with us individually on a price point and contract term that fits your needs.
Full-service Solutions
Contact us for custom pricing
Customer service platform management
- Tool analysis, setup and configuration: we'll analyze your environment, set up, and configure a customer service platform that is right for you (ex: Intercom, Zendesk, or similar.)
- Help Center design and creation: we'll design and configure your Help Center with content that is relevant to your organization.
- Flexible custom contract: work with us individually on a price point and/or contract term that fits your needs.
Bug tracking and incident management
- Tool analysis, setup and configuration: we'll analyze your environment, set up, and configure a bug tracking tool.
- Escalation process: we'll create and document clearly defined escalation processes that fit your business needs.
- Flexible custom contract: work with us individually on a price point and/or contract term that fits your needs.
AI integration and training
- Staff training: we'll train your staff on how to incorporate the latest AI models into your day-to-day activities.
- AI model training: we'll set up custom AI solutions and train the models to match and support your environment.
- Flexible custom contract: work with us individually on a price point and/or contract term that fits your needs.
